This SERVICES AGREEMENT (“Agreement”) between Finance of America Reverse LLC (“FAR”) and (“User”) sets forth the following:
  1. FAR shall provide to User, and its duly-authorized employees, access and usage of the TOTAL EXPERT customer relation management system (“System”) for distribution of information about FAR loan products, including primarily the FAR-exclusive HOMESAFE proprietary reverse mortgage loan product.
  2. User agrees that it shall not distribute any loan product information from the System other than that created by FAR.
  3. User agrees it shall be using the System at its own risk, and shall be solely responsible for its usage of the System without FAR liability, including but not limited to the following items:
    • Licensing or other legally-required disclosure items specific to User required to be displayed in any information distributed using the System;
    • Costs of distribution of any information from the System, including any email, printing or mailing cost;
    • Response to state, federal or other regulators with respect to User’s use of the System, and response to any queries related thereto, as part of a compliance examination or otherwise;
    • Compliance with all state and federal laws or regulations, including those regarding confidential consumer and/or customer information;
    • Content of any information created by User; and
    • All security procedures with respect to User’s use of the System, including but not limited to all access credentials. User shall immediately notify FAR in the event of any suspected security breach
  4. User shall indemnify, defend and hold FAR harmless from any damages or liability, including any third-party claims, arising from or relating to User’s usage of the System and any breach of this Agreement.
  5. This Agreement expressly disallows giving or receiving a thing of value contingent upon referral or anticipation of referral of settlement service business between the parties.
  6. FAR shall have the right to terminate User access to the System at any time.
  7. User shall not input any information into the System that would fall under federal privacy protections set forth under the Gramm-Leach Bliley (GLB) Act, or any such other federal or state law.